Loop Marketplace

Privacy Policy

Last updated: 17/05/2026

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, list items for sale or rent, make purchases, or contact us for support.

  • Name, email address, and phone number
  • Profile information including photos and bio
  • Payment information (processed securely by Stripe)
  • Shipping addresses and location data
  • Communications and correspondence with us

Usage Information

We automatically collect certain information about your use of our platform:

  • Device information and browser type
  • IP address and location data
  • Pages visited and time spent on our platform
  • Search queries and interactions with listings

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process transactions and payments securely
  • Facilitate communication between buyers and sellers
  • Send important updates about your orders and account
  • Prevent fraud and ensure platform safety
  • Improve our services and user experience
  • Comply with legal obligations in Cyprus and the EU

3. Information Sharing and Disclosure

With Other Users

When you list items or make purchases, certain information (name, location, ratings) is shared with other users to facilitate transactions.

Service Providers

We share information with trusted service providers who help us operate our platform:

  • Stripe for payment processing
  • Vercel for hosting and storage
  • Email service providers for notifications

Legal Requirements

We may disclose your information if required by law or to protect our rights, users' safety, or investigate fraud.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment data is processed securely by Stripe and we do not store credit card information.

5. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your personal data

To exercise these rights, please visit our GDPR Rights page or contact us at privacy@cyprusfashion.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

7. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@cyprusfashion.com

Address: Loop Marketplace, Nicosia, Cyprus

LOOP - Sustainable fashion, simplified